Early access · made in Sri Lanka
The small botthat keeps yourshop open.
Customers message your WhatsApp at all hours, in සිංහල, தமிழ் or English. PodiBot answers what it can, collects the payment slips, and taps you on the shoulder when a real person is needed.
- Sinhala, Tamil, English
- Runs on your own number
- You can step in any moment
Try it. You are the customer on the phone. Watch your shop's dashboard react.
Chats
Conversations from your WhatsApp number appear here.
Interactive demo with a sample shop and sample customers. Replies are PodiBot's real message catalogue and language detection; the dashboard is a miniature of the real one.
One number, every way people text
Reads සිංහල, தமிழ், English, and the in-between.
Half of Sri Lanka types Sinhala and Tamil in English letters. PodiBot checks every message, so a customer can switch language mid-chat and the reply follows. Try to confuse it.
Ayubowan! 👋 Mama oyata udaw karanne kohomada? Pahalin thoranna.
How a chat goes
Like a good shop assistant: helpful, honest, and knows when to fetch the owner.
- 01Instant
A customer messages your number
They get a short menu: place an order, send a payment slip, or talk to an agent. Buttons, not a wall of text.
- 02Your facts only
Questions are answered from your info
Delivery times, opening hours, what is in stock. The bot answers only from facts you wrote down, in the customer's language.
- 03You verify
The payment slip arrives
It is stored privately, the amount and reference are read for you, and it waits in a queue for you to verify. No money moves through PodiBot.
- 04Hand-over
A person is needed
Orders, complaints, anything the bot cannot answer. The chat is flagged, the bot steps back, and you reply from your phone.
While the shop is closed
Tonight, three customers messaged after you went to sleep.
An example night. Nobody waited until morning for an answer, and the two things only you can do are lined up for you.
- Delivery eka thiyenawada Kandy walata?Answered from the business info in Singlish
- Photo of a bank slipStored privately, amount read, waiting for you to verify
- Can I speak to someone about a bulk order?Passed to a person: waiting in your inbox
- You open the inboxOne slip to verify, one person to call back. Nothing was missed.
You stay in charge
The moment you type, the bot goes quiet.
No two voices in one chat. You choose how long the bot stays out of the way after you reply, and you can switch it back on in a tap.
Set once in Settings, change any time. A button in every chat switches the bot off or back on instantly, for that customer only.
One inbox for the whole team
Built for a phone first, because that is where shops run.
Reply with text, photos, video, voice notes, documents and stickers
A queue of payment slips, each with the amount and reference already read
Owner, admin, agent and viewer roles, so staff see only what they should
Customer data-deletion requests tracked until they are done
Plain words everywhere, and it works on a 360 px screen with one thumb
Your customers trusted you with their number
Each shop is a locked room.
Separated by design
Every shop's data is walled off in the database itself. One shop cannot read another's chats, even by mistake in our own code.
We ask before we look
PodiBot staff open a shop's chats only through a support session: a written reason, a time limit, and a log entry you can request.
Slips stay private
Payment slips live in private storage and are shown to your team through short-lived links, never a public address.
Honest about the bot
It answers from your facts and says so. When it does not know, it hands over instead of guessing.
Questions shop owners ask
Straight answers.
Do I need a special WhatsApp account?
PodiBot works through WhatsApp's official Business Platform, so the number your customers message has to be registered there (a number that is already in the normal WhatsApp app has to be moved first). We walk you through it when you join; it takes a short Meta setup and no coding.
Does PodiBot take payments?
No. Customers pay your bank account the way they do today and send you the slip. PodiBot stores the slip privately, reads the amount and reference, and puts it in a queue for you to verify. It never touches the money.
What if the bot gets an answer wrong?
It can only answer from the facts you have written in your business info, and it passes everything else to you. You can switch it off for one customer, or for everyone, with one tap.
Which languages does it understand?
English, Sinhala and Tamil, plus Sinhala and Tamil typed in English letters (Singlish and Tanglish). It checks every message, so a customer can change language mid-chat and the reply follows.
Who can read my customers' chats?
Your team, with the role you give each person (owner, admin, agent or viewer). PodiBot staff cannot open your chats unless they start a support session with a written reason, which is time-limited and recorded in an audit log you can ask to see.
What does it cost?
Pricing is not published yet. Tell us about your shop and we will talk numbers before you commit to anything. WhatsApp itself (Meta) charges for some business messages on its own rate card; we will show you what applies to your number.
How do I sign up?
Accounts are created by invitation while we bring shops on one at a time. Send us a short note and we will reply with the next step.
Tell us about your shop.
We are onboarding shops one at a time, and every one gets help connecting WhatsApp. A two-line email is enough to start.